World of Quality

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Bol Partner This text relates the history of Xerox's quality crusade from its uncertain beginnings to its current and future plans for advancing quality. It features internal strategic documents, including Xerox's secret Green Book , that can be used to plan a quality programme.

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This text relates the history of Xerox's quality crusade from its uncertain beginnings to its current and future plans for advancing quality. It features internal strategic documents, including Xerox's secret Green Book , that can be used to plan a quality programme.


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