Working With Difficult People

Are you frustrated by the unnecessary stress and aggravation caused by troublesome colleagues? This hard-hitting desktop reference provides you with all the proven techniques and strategies to create better relationships with the people at work. Sad but true, often the people we work with inhibit us from doing our best work and cause unnecessary stress. This guide provides practical, workable strategies to deal with these troublesome colleagues."Working with Difficult People "is an instant reference offering alternatives to handling the most difficult individuals at work - whether they are problem bosses, colleagues or subordinates.It explores the various personality types encoutered in the work environment, providing examples and easy-to-follow scenarios for effective communication that can improve every situation.