WHAT DO I SAY NOW?: 375 Ready-to-Use Scripts for Awkward Conversations, Difficult People, Bad News, Meetings, Money, Boundaries, and Everything Else at Work

You know what you want to say. >What Do I Say Now? is a practical workplace script book for the moments when your brain goes blank, the conversation gets awkward, or the stakes suddenly get higher. Inside you'll find 375 ready-to-use scripts for real situations at work, including: - Difficult conversations - Setting boundaries - Saying no without overexplaining - Dealing with difficult people - Giving and receiving feedback - Asking for money, raises, or better terms - Handling mistakes and bad news - Meetings that go off the rails - Pushy coworkers, clients, and managers - Saying what needs to be said without sounding rude - Buying yourself time when you need to think - Responding when someone puts you on the spot - Ending uncomfortable conversations - Clarifying expectations and responsibilities >This is not a book of abstract communication theory. It is a working phrasebook. Find the situation you're facing. Choose a script. Adapt it to your voice. Use it. You don't need the perfect words. You need words that work. Open to the situation. Find the words. Say them. Move on.