User-Developer-Communication in Large-Scale IT Projects

User-developer communication has long been seen as a critical factor for software project success-but in large-scale IT projects, the reality has been a communication void. This book introduces the UDC-LSI method, developed through rigorous research and validated in practice, to bridge that gap. Originally rooted in traditional development environments, this second edition now reflects how new technologies-like AI and low-code platforms-can transform requirement gathering and communication. With natural language processing and smart automation, many of the original hurdles in aligning users and developers are being dismantled. This book offers a practical, research-based, and forward-looking guide for IT professionals, project managers, and researchers who want to understand how to foster better collaboration and make large IT projects truly user-centered-even in today's fast-paced, AI-powered world.