Thinking for a Living

GENERAL MANAGEMENT''Tom Davenport may be the next Peter Drucker. He has been shining his impressive intellect on knowledge work for over two decades. This seminal book hits the sweet spot at the intersection of knowledge work and process improvement, where executives will find the twenty-first century's growth, innovation, and productivity. If your job is to 'manage' any of the 36 million Americans who find, create, or package knowledge for a living, you need to read this book.'' - Carla O'Dell, PhD, President, APQC''Factiva is devoted to improving the productivity of knowledge workers. Tom Davenport's book treats the issues head-on and provides a clear set of guidelines and examples for addressing them. We will use it heavily in our own research and product development.'' - Clare Hart, President and CEO of Factiva, a Dow Jones and Reuters Company''Finally, the long-awaited book on knowledge workers: who they are, what they do, how essential they've become, and how to harness and deploy their consequential talents. It will soon become the classic work on knowledge management.'' - Warren Bennis, Distinguished Professor of Business at USC and coauthor of Geeks and Geezers''Thomas Davenport has helped midwife some of the biggest trends to have shaped business over the past twenty-five years-among them, reengineering and knowledge management.'' - Bill Breen, Fast Company, March 2004

Davenport (Auteur) - Verschenen op 01/09/2005 bij