The Middle Ground: Conflict Resolution for Managers

Conflict in the workplace does not resolve itself. It calcifies. It spreads. It costs organisations in productivity, talent, and trust, quietly and continuously, long before anyone formally names it. The Middle Ground Method(TM) is a five-stage framework for resolving workplace conflict with clarity, confidence, and care. Developed from over a decade of healthcare leadership, executive coaching, and mediation practice across Africa. What is inside: 8 chapters covering the full arc from understanding conflict to rebuilding relationships. 10 real-world scenarios you will recognise from your own team. Scripts for individual and joint conversations. A composite case study woven across all chapters. A 14-day rebuilding structure. A full chapter on building a team culture that handles conflict earlier, more openly, and with less damage. Written by Dr. Rhoda Jura Kriek, MD, medical doctor and Executive Director at CURE Malawi, with over a decade of experience in healthcare management, wellness coaching, and employee assistance programmes. Conflict is not the problem. Unaddressed conflict is the problem. The difference between the two is you. If you manage people, this book was written for you.