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Managers have to manage and counselors counsel. The two have always seemed worlds apart. This guide shows that managers are counseling every day of the week. It also describes how counseling should be done. It includes examples of line and personnel managers, administrators and union officials engaged in counseling. This book shows how counselling should be done, with examples for line and personnel managers, administrators and union officials. The techniques of counselling are presented in a straightforward, though not simplistic way, and the business of counselling is related throughout the book to the realities of organisational life.
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