The Empathy Gap

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LEAD WITH EMPATHY, BUILD WITH PURPOSE AND DELIVER RESULTS In today's global world, workplaces are made up of many different people who hold many different views, and we don't always all agree. So how can we bring people together, bridge the gap and work successfully as a team? The answer is through empathy. In The Empathy Gap, leadership expert Daniel Murray shows how empathy can be a powerful tool for driving performance, fostering innovation and leading in complex, diverse and fast-paced organisations. Drawing on the latest research, personal anecdotes and real-world case studies, this guide shares how to: ask the right questions to better connect with others address issues and differences within your team build a leadership style based on trust, curiosity and understanding. It's only by working together that we can drive sustainable business success. The Empathy Gap shows you how to create a more engaging, collaborative culture where you and your colleagues support and uplift one another as you work toward your common goals.

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Pages: 208, Edition: 1, Paperback, Wiley