The Customer is Bothering Me

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Bol Your customers pay attention to how you attract and treat them. If you do not understand what truly motivates them, they are likely to get their needs met elsewhere. If you design customer processes, manage teams who communicate with customers or deal directly with them yourself, this book was written for you.

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Your customers pay attention to how you attract and treat them. If you do not understand what truly motivates them, they are likely to get their needs met elsewhere. If you design customer processes, manage teams who communicate with customers or deal directly with them yourself, this book was written for you.


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