The Customer is Bothering Me
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Your customers pay attention to how you attract and treat them. If you design customer processes, manage teams who communicate with customers and potential customers, or deal directly with them yourself, you are responsible for what your customers experience, and this book was written for you.
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Your customers pay attention to how you attract and treat them. If you design customer processes, manage teams who communicate with customers and potential customers, or deal directly with them yourself, you are responsible for what your customers experience, and this book was written for you.
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