The Customer Experience Blueprint

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Bol Customer Experience is the new buzzword of marketing. While the various facets of Customer Experience. It argues if it is a cost or an investment. While the world is still waking up to Customer Experience, some companies had built a formidable brand by ensuring a flawless Customer Experience. Customer Experience is not an end in itself but a continuous journey. The book aims to elaborate on this by various global examples.

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Beschrijving (1)

Customer Experience is the new buzzword of marketing. While the various facets of Customer Experience. It argues if it is a cost or an investment. While the world is still waking up to Customer Experience, some companies had built a formidable brand by ensuring a flawless Customer Experience. Customer Experience is not an end in itself but a continuous journey. The book aims to elaborate on this by various global examples.


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Merk Notion Press
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  • 9798898544270
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