The 167 Secrets of Effective Communication: Communication for Dummies

Having exceptional technical skills in a particular field is a great asset for a successful professional life. But you still need to be able to express them! Building a career requires the ability to clearly articulate your expertise, make yourself understood, and showcase your skills and values. And being happy at work or in everyday life requires learning to listen to others, articulate your ambitions, and manage conflicts skillfully. From speaking in front of an audience to interacting with clients, and from internal workplace relationships to everyday interactions, many working professionals realize that their weaknesses most often lie in the area of communication. This book aims to reveal the best ways to build harmonious relationships with others-by listening attentively and speaking with confidence-even when it comes to resolving conflicts, meeting the expectations of demanding clients, or crafting compelling presentations. Effective communication is a skill you can learn!