Talent Management in Hotels and Hospitality

The hospitality industry relies heavily on skilled, motivated employees to deliver exceptional guest experiences and maintain competitive advantage. However, high turnover rates, shifting workforce expectations, and rapid technological change have made talent management a critical challenge. Developing effective strategies to attract, engage, and retain talent ensures operational excellence, innovation, and long-term sustainability. Prioritizing workforce development and well-being not only enhances organizational performance but also strengthens the industry's resilience in an evolving global landscape. Talent Management in Hotels and Hospitality explores the critical role of talent management in the success and sustainability of hotels and the wider hospitality industry. It provides a comprehensive understanding of how effective talent strategies contribute to organizational success in the dynamic hospitality industry. Covering topics such as airport ground operations, generational dynamics, and vocational education, this book is an excellent resource for academicians, researchers, industry professionals, organizational leaders, consultants, graduate students, and more.