Systems Thinking. for Better Decisions and Organizational Change: An Executive Guide Leaders, Managers Analysts

Edition 2026 This is a practical guide to understanding complex business problems and turning insight into effective action. Written for leaders, managers, consultants and professionals, the book explains how to identify hidden interdependencies, feedback loops, delays, unintended consequences and leverage points that shape organizational performance. It provides clear tools for mapping business situations, improving decisions, testing strategies and managing change more effectively. Practical applications cover strategy, leadership, performance measurement, innovation, operations, supply chains, marketing, workforce planning, projects, risk and organizational resilience. The book also explores how simulation, digital twins and artificial intelligence can support better managerial judgement. Rather than offering abstract theory, this guide helps readers diagnose real problems, avoid short-term solutions that create new difficulties and design interventions that produce more sustainable results. Content PART ONE Seeing the business as a system 1. From business problems to system structures 2. Mapping business situations > PART TWO Strategy, decisions and organisational performance 4. Systemic strategy 5. Business models and value creation 6. Decision-making under uncertainty > PART THREE People, organisations and change 8. Systemic leadership 9. Organisational culture and behaviour 10. Managing organisational change > PART FOUR Systems Thinking across business functions 12. Operations and process improvement 13. Supply-chain management and resilience 14. Marketing and customer systems 15. Human resources and workforce planning 16. Projects and programme management > PART FIVE From analysis to business action 18. Finding leverage points 19. Implementing Systems Thinking in an organisation 20. Cases from contemporary business research >