Managing Customer Expectations: Service, Sales & Productivity Mastery Series Book 2

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Bol Great service begins with clear expectations-and delivers lasting impact. This book shows you how to align what customers expect with what you deliver, every single time. Learn practical strategies to communicate clearly, set realistic expectations, and manage them with confidence and care. Whether you're handling a simple request or a complex commitment, this book helps you turn expectations into opportunities to build trust and loyalty.

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Great service begins with clear expectations-and delivers lasting impact. This book shows you how to align what customers expect with what you deliver, every single time. Learn practical strategies to communicate clearly, set realistic expectations, and manage them with confidence and care. Whether you're handling a simple request or a complex commitment, this book helps you turn expectations into opportunities to build trust and loyalty.


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Merk Independently Published
EAN
  • 9798174076150
Maat


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