This book explores how information and communication technologies (ICT) can strengthen knowledge management in higher education institutions, using Addis Ababa Science and Technology University (AASTU) as a case study. It examines how institutions create, capture, share, store, and apply knowledge, and identifies the organizational, technological, and human factors that influence effective knowledge management. The book proposes a strategic framework for leveraging ICT to improve knowledge sharing, institutional learning, decision-making, innovation, and overall organizational performance in higher education.
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