ITSM Library ITIL V3
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Bol Partner
Note: This pocket book is available in several languages: English, German, French, Dutch.This Pocket Guide is a concise summary of ITIL® V3. A quick, portable reference tool to this leading standard within the Service Management community.What are the key service management processes? What is the 'lifecycle' approach?
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Bol Partner
Note: This pocket book is available in several languages: English, German, French, Dutch.This Pocket Guide is a concise summary of ITIL® V3. A quick, portable reference tool to this leading standard within the Service Management community.What are the key service management processes? What is the 'lifecycle' approach?
Beschrijving
(2)
Bol Partner
Note: This pocket book is available in several languages: English, German, French, Dutch.This Pocket Guide is a concise summary of ITIL® V3. A quick, portable reference tool to this leading standard within the Service Management community.What are the key service management processes? What is the 'lifecycle' approach?
Fnacserie ITSM Library - Jan van Bon (Auteur) - Verschenen op 01/07/2007 bij Van Haren Publishing
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