I Hear What You Say, But Are Telling Me?
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Presents a tool kit with information and techniques for mediators who want to use nonverbal communication to their strategic advantage. This book reveals what it takes to understand, analyze, and utilize nonverbal communication to greatly enhance the mediation process. I Hear What You Say, But What Are You Telling Me? is a fascinating, original, and invaluable tool kit filled with practical information and techniques for mediators who want to use nonverbal communication to their strategic advantage. Employing a proven process, Barbara Madonik--communication expert, mediator, and international consultant--reveals what it takes to understand, analyze, and utilize nonverbal communication to greatly enhance the mediation process.
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Beschrijving
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Presents a tool kit with information and techniques for mediators who want to use nonverbal communication to their strategic advantage. This book reveals what it takes to understand, analyze, and utilize nonverbal communication to greatly enhance the mediation process. I Hear What You Say, But What Are You Telling Me? is a fascinating, original, and invaluable tool kit filled with practical information and techniques for mediators who want to use nonverbal communication to their strategic advantage. Employing a proven process, Barbara Madonik--communication expert, mediator, and international consultant--reveals what it takes to understand, analyze, and utilize nonverbal communication to greatly enhance the mediation process.
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