How to Lead a Values Based Professional Services Firm

Praise for HOW TO LEAD A VALUES-BASED PROFESSIONAL SERVICES FIRM "Don and Fran have mastered the art of leading with purpose, values, and story. . . and now they're giving you the playbook." —Larry Weber, Chairman and CEO of Racepoint Global and Founder of Weber Shandwick "This important book is a must-read for every leader striving to build a successful values-based organization." —Doug Fletcher, Co-Author of How Clients Buy "It's no longer enough to just define your purpose; your customers need to experience it. Ensuring that it's communicated through every interaction has proven to be a challenge. This book provides an excellent roadmap for you to become a purpose-driven organization." —Deborah Leff, IBM CTO Data and AI "Travel is complex. Every day, Delta transports millions of travelers across the globe. The only way to make that happen is to align people around our purpose, values, and story. This book will guide you to uncover your Three Keys." —Henry Kuykendall, Senior Vice President, Delta "For over two decades, Gallup has studied how individual strengths impact organizations. In this book, Don and Fran explain the three critical organizational strengths that impact your company and the world. The Three Keys form a strong foundation for any organization to thrive." —Maika Leibbrandt, Senior Executive, Gallup "This book intelligently outlines a cardinal truth I've discovered myself, over my ample experience in leadership positions at top companies. Purpose is absolutely necessary to produce profit in the current market. Your business will thrive if you can successfully infuse meaning and values into everything you do, and this book discloses how." —David Grigson, Chairman, Investis Digital "Twenty years ago, David Maister taught us how to manage a professional services firm. Now, it's all about leadership. Leading with purpose, values, and story will change everything. This book will show you how." —Cliff Farrah, CEO and President, The Beacon Group We live in a values-driven world. As times change, businesses must evolve. The way that leaders have run companies for generations is no longer relevant.Today -- Purpose wins over products. Values win over features. Stories win over pitches.Everyone everywhere craves fulfillment. You must share the reason why you exist and infuse it into everything you do, in order to thrive. Many leaders see the shift in the market and make an effort to adapt. Companies quickly learn that one-off workshops and off-sites are not enough. Purpose is more than a press release. Your vision and mission statements should live in practice as well as print, and permeate through every aspect of your organization. You must close the gap between the messages you declare and the experiences you deliver. How to Lead a Values-Based Professional Services Firm shares the vital experience and valuable insights that leaders require to evolve their organizations and navigate the values-driven world we live in. • Live your purpose to stay alive and build a faithful following of clients and team members. • Employ your authentic values as your guide through the modern market and drive profitability. • Share meaningful stories that emotionally connect with today�s clientele to transform them into tomorrow�s brand ambassadors. 3 keys to unlock purpose and profit will enable you to turn the obstacles of the shifting market into your greatest opportunities, soar above your competitors, and grow your revenue beyond your highest projections.