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How To Eat An Elephant
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The enormous challenge of implementing Total Quality Management - the continuous improvement of all aspects of an organisation - has been likened in scale to the task of eating an elephant. This easy to read, practical and entertaining book details some 96 topics, or 'slices', essential for the successful introduction of Total Quality Management and a Total Quality Culture in any organisation.
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The enormous challenge of implementing Total Quality Management - the continuous improvement of all aspects of an organisation - has been likened in scale to the task of eating an elephant. This easy to read, practical and entertaining book details some 96 topics, or 'slices', essential for the successful introduction of Total Quality Management and a Total Quality Culture in any organisation.
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