Difficult Decisions

In Difficult Decisions: How Leaders Make the Right Call with Insight, Integrity, and Empathy, readers will discover how morals and ethics interact with the day-to-day responsibilities of real leadership and triangulate to point the way towards consistency and confidence that others can trust. As author Eric Pliner shows, when we achieve a profound understanding of ourselves, our organizations, and the world we live in now, the road ahead is illuminated. Difficult Decisions offers both decision-making theory and a host of practical elements that enable readers to examine and evaluate their predispositions and surrounding context when facing the most challenging leadership questions. Exercises help leaders clarify how their own opinions, perspectives, identities, and experiences translate directly into answers for themselves and others. Case examples from top organizations like Ralph Lauren, Best Buy, and the National Gallery of Art show how some of the most successful leaders have used the book’s principles to navigate head-spinning scenarios with skill and humanity. Inescapably, leaders of all types will be tasked with making hard choices in unprecedented situations. When those challenges arise, the lessons of Difficult Decisions will pay dividends. What do you do when the algorithm doesn’t have the answer? Countless tools and frameworks claim to make decisions objective and bias-free. But in reality, the defining decisions that leaders face are complex ones with subjective information sources and conflicting courses of action. That’s why the toughest choices are left to the leaders, and that’s why formulas won’t answer them. In Difficult Decisions: How Leaders Make the Right Call with Insight, Integrity, and Empathy, leadership expert and CEO of YSC Consulting, Eric Pliner, delivers a set of practical tools for readers to make sense of these complex, subjective decisions quickly and with integrity. It presents a path to understanding your own subjectivity, and how your morals, ethics, and responsibilities affect how leaders make the most important decisions. Difficult Decisions is ideal for executives, managers, and business leaders to examine their own intuition and navigate the most conflicted choices they make. It’s a challenging read and an indispensable resource to help readers develop self-reflection, clarify their values, and ultimately make the choice that is most “right” to them.