Diagnosed

Insights by two leading healthcare executives about their experiences as patients, and what they learned about how to navigate the healthcare system Foreword by Tia Newcomer, CEO of CaringBridge When Cris Ross and Ed Marx were diagnosed with cancer, they thought they knew what to do next. They were, after all, executives at two of the premiere hospitals in the United States—Mayo Clinic and Cleveland Clinic. But even decades of obsessing about effective delivery of patient care could not have prepared them for the emotional and logistical complexity of navigating the healthcare system. If it is this hard for them, how hard was it for everyone else? Diagnosed is the book Cris and Ed wish they’d had when they embarked on their medical journeys, offering guidance, strategies, and more than a few checklists on how to: Process the shock and grief of a diagnosis Advocate for yourself (or your loved one) Harness the power of shared decision-making Access resources and technologies to support your recovery Create a personalized plan that reflects your values and goals Celebrate your milestones, honor your losses, and embrace your new normal 100% of all author royalties from the sale of every book benefit important medical research at Mayo Clinic Comprehensive Cancer Center.