Customer Contact Management

Name: Customer Contact Management
SKU: e4abc8bf73e5cda06b9dc034db40a96c
Price: 40.99 EUR
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Bol Customer contact management (CCM) is an evolutionary outgrowth of classical customer relationship management that is focused on B2C in the commercial and service sectors. The textbook presents the basic principles of CCM, its concept of the customer

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Customer contact management (CCM) is an evolutionary outgrowth of classical customer relationship management that is focused on B2C in the commercial and service sectors. The textbook presents the basic principles of CCM, its concept of the customer

Lees meer