Bridging the Communication Gap

Bridging the Communication Gap is a book about improving communication between customers, business analysts, developers and testers on software projects, especially by using specification by example and agile acceptance testing. These two key emerging software development practices can significantly improve the chances of success of a software project. They ensure that all project participants speak the same language, and build a shared and consistent understanding of the domain. This leads to better specifications, flushes out incorrect assumptions and ensures that functional gaps are discovered before the development starts. With these practices in place you can build software that is genuinely fit for purpose.

I have deep seated and to some extent unconscious concern that I had harbored for some twenty-five years and would continue to research for the next twenty-five years. How could one person be so much more valuable to an organization than another? And more pointedly, how could I become that person? The mystery lay before me. My quest became to solve the mystery of what constitutes individual financial value or worth to an organization and to discern how this dynamic or trait is transferred to personal relationships. If in fact this trait is transferable to personal relationships, it becomes priceless. This book reflects the journey experienced in solving the mystery. Enjoy the journey. Enjoy the future.